Payment Information

This page explains the currency used by Area 151 TCG, the payment methods that may be available during checkout, how online payments are processed and how approved refunds are returned.

Online purchases placed through area151tcg.shop are processed securely through our Shopify checkout.

Currency and prices

Product prices on our UK online store are displayed in pounds sterling (GBP), and online payments are processed in GBP.

The product price shown on the product page and confirmed during checkout is the price payable for that product, subject to correction of a clear and genuine pricing error.

Online payment methods

Online payments at Area 151 TCG are processed through Shopify Payments.

Depending on your device, location, eligibility and checkout availability, payment options may include:

Shopify Payments

Area 151 TCG uses Shopify Payments for online payment processing.

We do not advertise PayPal or a separate Stripe payment option as an available online checkout method unless that option is actually displayed to the customer during checkout.

Secure payment processing

Complete payment-card information is entered through the secure Shopify checkout and handled by the payment services supporting the payment method selected by the customer.

Payment transactions may be subject to authorisation, fraud-prevention and security checks.

Payment authorisation

Payment must be successfully authorised before an online order can proceed through checkout.

A payment or order may be declined or cancelled where payment cannot be authorised, a security check is unsuccessful, there is a clear pricing or listing error, or there is a reasonable concern about unauthorised or fraudulent activity.

Order confirmation

After a successful checkout, an order-confirmation email is sent to the email address provided during checkout.

Please review the confirmation carefully and contact us as soon as possible if any important order information appears incorrect.

Unsuccessful or declined payments

A payment may be unsuccessful for reasons such as incorrect payment details, an expired card, insufficient funds, a bank or provider restriction, or an unsuccessful security check.

If checkout does not complete successfully, you may:

• Check that your billing and payment information is correct
• Try another payment option displayed during checkout
• Contact your bank or payment provider
• Contact Area 151 TCG if you need help confirming whether an order was created

Pending payment authorisations

Your bank or payment provider may temporarily display a pending authorisation while a payment is being processed.

The timing for releasing or updating a pending bank authorisation is controlled by the relevant bank or payment provider.

Duplicate or unexpected charges

If you believe the same order has been charged more than once, please first check whether one of the entries is a temporary pending authorisation.

If the issue remains unclear, contact us with your order number and the email address used during checkout. Do not send complete card details by email.

Local collection orders

Where local collection is offered as an option during online checkout, the online order is paid through the checkout using an available payment method.

Please wait until you receive confirmation that your order is ready for collection before travelling to the store.

Pricing errors

We aim to display product prices accurately.

If we identify a clear and genuine pricing error before fulfilment, we may contact you with the appropriate options before the affected order proceeds.

Cancelled orders

Where a paid order is successfully cancelled and a refund is due, the relevant amount is returned to the original payment method.

Refunds

Approved refunds are returned to the original payment method used for the online order.

Refund eligibility and the circumstances in which a refund is available are explained in our Returns, Refunds & Cancellations Policy.

Nothing in this Payment Information page limits any consumer right that applies under UK law.

Contact us about a payment

When contacting us about an online payment, please include your order number where one was created. Do not send your full card number, card-security code or online-banking password by email.