Return & Refund Policy

At Area 151 TCG, we want you to shop with confidence. If something is not right with your order, we are here to help.

1. Return Window

We accept returns within 14 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and returned with any original packaging where applicable.

2. Free Returns

We offer free returns for approved return requests. Please contact us first before sending any item back so we can confirm the return and provide the correct return instructions.

3. How to Start a Return

To request a return, please contact us using the details below:

• Email: support@area151tcg.shop
• Phone: +44 1432 674649
• Return Address: Bewell St, Hereford HR4 0BA, United Kingdom

Please include your order number and a short explanation of the reason for the return.

4. Damaged, Faulty or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible after delivery. Where possible, include clear photos of the item and packaging so we can review the issue quickly and arrange a suitable resolution.

5. Refunds

Once your returned item is received and inspected, we will notify you of the outcome of your refund request. If approved, your refund will be issued to your original payment method.

Please note that your bank, card issuer, PayPal, or payment provider may require additional processing time before the refund appears in your account.

6. Non-Eligible Returns

We may refuse a return if the returned item shows signs of use, damage caused after delivery, is missing parts, or is not returned in a resaleable condition where applicable.

7. Need Help?

If you have any questions about returns or refunds, please contact:

• Area 151 TCG
• Email: support@area151tcg.shop
• Phone: +44 1432 674649
• Address: Bewell St, Hereford HR4 0BA, United Kingdom