Area 151 TCG

Shipping Policy

Clear information about our free UK delivery, order processing, estimated delivery times and local pickup service.

Last updated: 5 August 2026

Delivery at a glance

Delivery area: United Kingdom only

Standard delivery: Free

Processing time: 1–3 business days

Transit time: 2–5 business days

Total estimated delivery time: 3–8 business days

1. Where we deliver

Area 151 TCG currently delivers to addresses within the United Kingdom only.

We do not currently offer international delivery. Orders submitted with a delivery address outside the United Kingdom may be cancelled and refunded.

2. Shipping cost

We provide free standard UK delivery on every order. The delivery charge shown at checkout for standard UK delivery will be £0.00.

3. Order processing

Orders are normally prepared for dispatch within 1–3 business days after the order and payment have been successfully confirmed.

Processing includes order verification, product inspection, careful packing and preparation for dispatch. Processing time is separate from carrier transit time.

4. Estimated delivery time

Delivery estimates begin after an order has been confirmed. They are estimates rather than guaranteed delivery dates.

5. Business days

Business days are Monday to Friday, excluding United Kingdom public holidays. Weekends and public holidays are not included when calculating processing or delivery estimates.

6. Dispatch confirmation and tracking

When your order has been dispatched, we will send a confirmation to the email address provided during checkout.

Where tracking is available for the selected delivery service, the dispatch confirmation will include tracking information or instructions for following the shipment.

7. Free local pickup

Free local pickup is available when the option is displayed and selected during checkout.

Please wait until you receive a Ready for Collection email before travelling to the store. An order confirmation by itself does not mean that the order is ready.

Please bring your order confirmation and suitable identification when collecting your order.

8. Local pickup hours

Store hours may occasionally change during public holidays or exceptional circumstances. Your Ready for Collection message will contain the relevant collection information.

9. Delivery address

Customers are responsible for providing a complete and accurate delivery address during checkout.

Please contact us immediately if you notice an address error. We will try to assist, but we cannot guarantee that an address can be changed after processing or dispatch has begun.

10. Delivery delays

Occasionally, delivery may take longer because of severe weather, public holidays, carrier disruption, high seasonal demand, incorrect address information or other circumstances outside our reasonable control.

If your order has not arrived after the estimated delivery period, please contact our support team with your order number so we can review the shipment.

11. Failed delivery or returned parcels

If a parcel cannot be delivered because the address is incorrect, incomplete, inaccessible or the parcel is not collected after a delivery attempt, it may be returned to us. Please contact us so that we can review the available redelivery or refund options.

12. Missing, damaged or incorrect deliveries

Please inspect your order after delivery. Contact us promptly if your parcel is missing, damaged in transit or contains an incorrect product.

Please provide your order number and, where relevant, clear photographs of the parcel, packaging and affected product. We will review the issue and arrange an appropriate resolution.

13. Orders containing multiple products

Where necessary, products from the same order may be dispatched separately. If this occurs, you may receive more than one parcel or dispatch notification. You will not be charged additional standard UK delivery fees.

Shipping support

Area 151 TCG

Shipping Manager: Zak Hale

Customer Support: Leon Freeman

Email: support@area151tcg.shop

Phone: +44 1432 674649

Address: Bewell St, Hereford HR4 0BA, United Kingdom