Area 151 TCG
Track Your Order
Check your dispatch email for the latest delivery updates and tracking information for your Area 151 TCG order.
Delivery at a glance
Delivery area: United Kingdom only
Standard delivery: Free
Processing: 1–3 business days
Transit: 2–5 business days
Total estimated delivery: 3–8 business days
How to track your order
Check your dispatch email
When your order leaves our store, we will send a dispatch confirmation to the email address provided during checkout.
Open the tracking link
Where tracking is available, your dispatch email will include a tracking number or a link to the carrier’s tracking page.
Follow the latest updates
The carrier’s tracking page will show the latest available scan, delivery progress and any delivery instructions.
Cannot find your tracking email?
Please check the following before contacting us:
- Check your spam, junk or promotions folder.
- Confirm that you are checking the email address used during checkout.
- Allow up to 1–3 business days for your order to be processed.
- Tracking may take additional time to update after dispatch.
Order status
Your order may show one of the following statuses:
Confirmed
We have received your order and payment confirmation.
Processing
Your order is being verified, inspected and prepared for dispatch.
Dispatched
Your order has left our store and is travelling through the delivery network.
Delivered
The delivery carrier has recorded the parcel as delivered.
Is your order delayed?
Our total estimated delivery time is 3–8 business days, including processing and transit.
Weekends and United Kingdom public holidays are not counted as business days. Delivery may occasionally take longer because of severe weather, carrier disruption, seasonal demand or circumstances outside our reasonable control.
If the estimated delivery period has passed, please contact us with your order number so our team can review the shipment.
Tracking has not updated
Tracking information may not appear immediately after dispatch. In some cases, the carrier must scan the parcel at a delivery facility before the first update becomes visible.
Please allow a reasonable period for the tracking page to update. Contact us if there is still no update or the estimated delivery period has passed.
Tracking says delivered, but you cannot find the parcel
Please check:
- Around your property and any safe delivery location.
- With other members of your household.
- With a neighbour or building reception, where applicable.
- Any delivery photograph, note or carrier instructions.
If the parcel is still missing, contact our support team promptly with your order number and tracking information.
Damaged or incorrect delivery
Please contact us promptly if your parcel arrives damaged, contains the wrong product or appears to be missing an item.
Include your order number and clear photographs of the parcel, packaging and affected products so we can investigate and provide an appropriate resolution.
Local pickup orders
Local pickup orders do not use delivery tracking. We will send a Ready for Collection email when your order is prepared.
Area 151 TCG
Bewell St
Hereford HR4 0BA
United Kingdom
Please do not travel to the store until the Ready for Collection email has been received.
Need help with your delivery?
Send us your name, order number and a short description of the issue. Do not send passwords or complete payment-card details.
Area 151 TCG
Shipping Manager: Zak Hale
Customer Support Manager: Leon Freeman
Email: support@area151tcg.shop
Phone: +44 1432 674649
Address: Bewell St, Hereford HR4 0BA, United Kingdom